GeForce NOW works for others but not for me. What can I do?

1. Check whether it is only this device: Open the service on your phone using mobile data instead of Wi-Fi. If it works there, the problem is your home network or this computer, not the service. 2. Restart the launcher as administrator: Close the launcher from the system tray, then start it again with "Run as administrator" so it can update its own files. 3. Verify the game files: Use the launcher's verify or repair option. Damaged files after an interrupted update look exactly like a server problem. 4. Allow it through the firewall: In Windows Security > Firewall & network protection > Allow an app through firewall, make sure the launcher and the game are allowed on your network type. 5. Restart the router and the device: Unplug the router for 30 seconds, plug it back in, wait until it is online again, then restart the computer. This clears stuck connections and gives you a fresh route to the service. 6. Flush the DNS cache: Windows may still remember an old address for the service. Open Command Prompt as administrator and run the command below, then try again. 7. Turn off VPN and proxy for a moment: VPN exit servers are often rate-limited or blocked. Disconnect the VPN, and in Settings > Network & internet > Proxy make sure no manual proxy is set. 8. Change the DNS server: If the name still does not resolve, switch DNS in Settings > Network & internet > your connection > DNS server assignment to a public resolver such as 1.1.1.1 or 8.8.8.8.

Is GeForce NOW down?

Q: Is GeForce NOW down right now?

Operational. Both signals agree: the official status feed and our own check.

No, GeForce NOW is up right now

Both signals agree: the official status feed and our own check.

Official status

All Systems Operational

From status.geforcenow.com, read 4 min ago.

Our check, from Germany

Answered in 89 ms

Request to play.geforcenow.com, 4 min ago. 272 of 288 checks in the last 24 hours succeeded, median 226 ms.

Is GeForce NOW working for you?

One click, no account. It helps others see whether the problem is widespread.

We are still collecting reports. The numbers appear once 20 people have answered within 24 hours.

Open incidents

Wuthering Waves in maintenance

identifiedStarted Sep 30, 21:05 UTC

It is now possible to select UHD or HD game resources in the launcher before starting the game.

Fortnite — In-Game V-Bucks Purchases Unavailable on Mobile Touch Devices.

monitoringStarted Oct 1, 12:18 UTC

Epic Games has released a fix, and in-game V-Bucks purchases on mobile touch devices are working again. We are continuing to monitor the situation to make sure everything is working as expected.

S.T.A.L.K.E.R. 2: Heart of Chornobyl maintenance

identifiedStarted Sep 28, 07:00 UTC

Please use these instructions to play S.T.A.L.K.E.R. 2 Cost of Hope DLC on GeForce NOW: https://nvidia.custhelp.com/app/answers/detail/a_id/5892

Elevated latency in Poland

investigatingStarted Sep 24, 15:07 UTC

Users connecting to the Poland location through Kyivstar may experience degraded performance and suboptimal streaming experience.

Response time, last 24 hours

measured from our server in Germany

Time to first responseFailed check

One request every 5 minutes from a single location (Falkenstein, Germany). It shows how the answer time changes; it is not the speed you will see on your own connection.

Works for everyone else? Fix it on your side

Check whether it is only this device. Open the service on your phone using mobile data instead of Wi-Fi. If it works there, the problem is your home network or this computer, not the service.
Restart the launcher as administrator. Close the launcher from the system tray, then start it again with "Run as administrator" so it can update its own files.
Verify the game files. Use the launcher's verify or repair option. Damaged files after an interrupted update look exactly like a server problem.
Allow it through the firewall. In Windows Security > Firewall & network protection > Allow an app through firewall, make sure the launcher and the game are allowed on your network type.
Restart the router and the device. Unplug the router for 30 seconds, plug it back in, wait until it is online again, then restart the computer. This clears stuck connections and gives you a fresh route to the service.
Flush the DNS cache. Windows may still remember an old address for the service. Open Command Prompt as administrator and run the command below, then try again.
ipconfig /flushdns
Turn off VPN and proxy for a moment. VPN exit servers are often rate-limited or blocked. Disconnect the VPN, and in Settings > Network & internet > Proxy make sure no manual proxy is set.
Change the DNS server. If the name still does not resolve, switch DNS in Settings > Network & internet > your connection > DNS server assignment to a public resolver such as 1.1.1.1 or 8.8.8.8.

Still stuck? Search our guides for GeForce NOW, browse all fix guides, or describe your case.

Recent incidents

from the official feed, read 22 min ago

Elevated latency in Poland

ResolvedStarted Sep 15, 21:38 UTCResolved Sep 18, 17:42 UTC

Gamepad not working correctly on Windows PC

ResolvedStarted Sep 1, 20:00 UTCResolved Sep 9, 18:03 UTC

NP-BOM-01 outage

ResolvedStarted Aug 23, 16:56 UTCResolved Aug 24, 00:10 UTC

Elevated latency in Florida

ResolvedStarted Jun 10, 15:56 UTCResolved Jun 10, 22:23 UTC

Windows Users with Non-English Characters in Their Username May Experience Issues on GeForce NOW Client v2.0.85.133

ResolvedStarted May 27, 01:23 UTCResolved Jun 1, 19:18 UTC

France 1 Metro Region is Offline due to Datacenter Outage

ResolvedStarted May 30, 16:49 UTCResolved May 30, 22:23 UTC

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