Use System Restore in Windows 11 and Windows 10

System Restore returns system files, the registry, drivers and installed programs to the state they were in when a restore point was made. Your personal files are not affected.

Time
15 to 45 minutes, including restarts
Level
Easy
You need
An administrator account and at least one restore point. From the recovery environment on an encrypted PC: your BitLocker recovery key.

Before you start

  • Programs and drivers installed after the restore point will be removed; programs removed after it may come back. Note what you installed recently.
  • Save your work: Windows restarts during the restore.

Windows 11 and 10

Steps written for Windows 11 and Windows 10 (the steps are the same).

  1. Open System Restore

    Press Windows+R, type the command below and press Enter. You can also open Control Panel > Recovery > Open System Restore. If a first page opens, select Next.

    rstrui.exe
  2. Choose a restore point

    Select a restore point from a time before the problem started. The Description often names the event, such as a driver or app install. If the one you need is missing, select Show more restore points (shown only when there are more).

    System Restore list of restore points with date, description and type
    Pick a restore point from before the problem started. Screenshot: Windows 11 26H2
  3. See what will change

    Select Scan for affected programs. The upper list shows programs and drivers that will be removed; the lower list shows those that might come back and may need to be reinstalled. Select Close.

    Scanning for affected programs and drivers
    The scan lists programs and drivers the restore removes or brings back. Screenshot: Windows 11 26H2
  4. Start the restore

    Select Next, check the summary and select Finish. Windows restarts and applies the restore point. Do not turn the PC off.

  5. Check the result

    After sign-in Windows reports whether the restore succeeded. Check whether the problem is gone.

Steps checked against Microsoft Support: System Restore (Jan 2026); our Windows 11 26H2 screenshots on Oct 3, 2026.

If there are no restore points

System Restore can only use restore points that exist. If the list is empty, System Protection was off; turn it on for next time (the Create a restore point tab). To fix the current problem, use the other repair methods in your guide, such as Run DISM and SFC to repair Windows system files, or reinstall Windows while keeping your files: Reinstall Windows without losing files.

If System Restore fails

  • Try a different, older restore point.
  • Run it from the recovery environment (the Windows will not start tab), where Windows and your programs are not running.

Used in guides

No guide links to this procedure yet.

Sources

  1. Microsoft Support: System Restore (read Oct 3, 2026)
  2. Microsoft Support: System Protection (read Oct 3, 2026)
  3. Microsoft Support: Windows Recovery Environment (read Oct 3, 2026)

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