Vercel works for others but not for me. What can I do?

1. Check whether it is only this device: Open the service on your phone using mobile data instead of Wi-Fi. If it works there, the problem is your home network or this computer, not the service. 2. Test from the command line: Check name resolution and the route, to see where the connection stops. 3. Check your tokens and rate limits: An expired token or a rate limit returns errors that look like an outage. Read the exact HTTP status code and message before assuming the service is down. 4. Restart the router and the device: Unplug the router for 30 seconds, plug it back in, wait until it is online again, then restart the computer. This clears stuck connections and gives you a fresh route to the service. 5. Flush the DNS cache: Windows may still remember an old address for the service. Open Command Prompt as administrator and run the command below, then try again. 6. Turn off VPN and proxy for a moment: VPN exit servers are often rate-limited or blocked. Disconnect the VPN, and in Settings > Network & internet > Proxy make sure no manual proxy is set. 7. Change the DNS server: If the name still does not resolve, switch DNS in Settings > Network & internet > your connection > DNS server assignment to a public resolver such as 1.1.1.1 or 8.8.8.8.

Is Vercel down?

Q: Is Vercel down right now?

Operational. Both signals agree: the official status feed and our own check.

No, Vercel is up right now

Both signals agree: the official status feed and our own check.

Official status

All Systems Operational

From www.vercel-status.com, read 3 min ago.

Our check, from Germany

Answered in 94 ms

Request to vercel.com, 3 min ago. 258 of 288 checks in the last 24 hours succeeded, median 169 ms.

Is Vercel working for you?

One click, no account. It helps others see whether the problem is widespread.

We are still collecting reports. The numbers appear once 20 people have answered within 24 hours.

Response time, last 24 hours

measured from our server in Germany

Time to first responseFailed check

One request every 5 minutes from a single location (Falkenstein, Germany). It shows how the answer time changes; it is not the speed you will see on your own connection.

Works for everyone else? Fix it on your side

Check whether it is only this device. Open the service on your phone using mobile data instead of Wi-Fi. If it works there, the problem is your home network or this computer, not the service.
Test from the command line. Check name resolution and the route, to see where the connection stops.
nslookup vercel.com tracert vercel.com
Check your tokens and rate limits. An expired token or a rate limit returns errors that look like an outage. Read the exact HTTP status code and message before assuming the service is down.
Restart the router and the device. Unplug the router for 30 seconds, plug it back in, wait until it is online again, then restart the computer. This clears stuck connections and gives you a fresh route to the service.
Flush the DNS cache. Windows may still remember an old address for the service. Open Command Prompt as administrator and run the command below, then try again.
ipconfig /flushdns
Turn off VPN and proxy for a moment. VPN exit servers are often rate-limited or blocked. Disconnect the VPN, and in Settings > Network & internet > Proxy make sure no manual proxy is set.
Change the DNS server. If the name still does not resolve, switch DNS in Settings > Network & internet > your connection > DNS server assignment to a public resolver such as 1.1.1.1 or 8.8.8.8.

Still stuck? Search our guides for Vercel, browse all fix guides, or describe your case.

Recent incidents

from the official feed, read 21 min ago

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The issue causing elevated errors triggering deployments has been resolved. Existing deployments and traffic are unaffected and no action is required.

Elevated Vercel KMS and Connect Errors

ResolvedStarted Sep 18, 15:14 UTCResolved Sep 18, 12:00 UTC

Customers using Vercel KMS, Connect, Passport, or the Snowflake V0 Integration may have experienced elevated errors. We have resolved the incident and are continuing to monitor.

Failures delivering Logs to Drains

ResolvedStarted Sep 17, 07:11 UTCResolved Sep 17, 07:11 UTC

Between September 16, 2026 11:06 UTC and September 17, 2026 07:11 UTC, some customers experienced failed drain deliveries. An update caused larger payloads to exceed a 5 MB delivery-size limit at some Drain destinations. We have implemented a fix that splits larger payloads into smaller payloads before delivery. Affec…

Missing Web Analytics and Speed Insights data

ResolvedStarted Sep 16, 16:58 UTCResolved Sep 16, 14:00 UTC

Between 14:00 UTC and 15:40 UTC, Web Analytics and Speed Insights were degraded, resulting in some missing data in the dashboard during the affected time period. We identified the issue and landed a fix, and Web Analytics and Speed Insights have recovered. No additional actions are required.

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