No, Cash App is up right now

Both signals agree: the official status feed and our own check.

Official status
All Systems Operational

From status.cash.app, read 4 min ago.

Our check, from Germany
Answered in 245 ms

Request to cash.app, 4 min ago. 253 of 288 checks in the last 24 hours succeeded, median 452 ms.

Is Cash App working for you?

One click, no account. It helps others see whether the problem is widespread.

We are still collecting reports. The numbers appear once 20 people have answered within 24 hours.

Response time, last 24 hours

measured from our server in Germany
0 ms7.5 s15 s12:0016:0020:0000:0004:0008:00
Time to first responseFailed check
One request every 5 minutes from a single location (Falkenstein, Germany). It shows how the answer time changes; it is not the speed you will see on your own connection.

Works for everyone else? Fix it on your side

  1. Check whether it is only this device. Open the service on your phone using mobile data instead of Wi-Fi. If it works there, the problem is your home network or this computer, not the service.
  2. Update or reinstall the app. Sign out, close the app completely, install the latest version and sign in again. Old versions are often cut off after a server-side change.
  3. Try the web version. If the website works but the app does not, the problem is local to the app: clear its cache or reinstall it.
  4. Check date and time. Sign-in fails when the device clock is wrong. In Settings > Time & language turn on "Set time automatically" and press Sync now.
  5. Restart the router and the device. Unplug the router for 30 seconds, plug it back in, wait until it is online again, then restart the computer. This clears stuck connections and gives you a fresh route to the service.
  6. Flush the DNS cache. Windows may still remember an old address for the service. Open Command Prompt as administrator and run the command below, then try again.
    ipconfig /flushdns
  7. Turn off VPN and proxy for a moment. VPN exit servers are often rate-limited or blocked. Disconnect the VPN, and in Settings > Network & internet > Proxy make sure no manual proxy is set.
  8. Change the DNS server. If the name still does not resolve, switch DNS in Settings > Network & internet > your connection > DNS server assignment to a public resolver such as 1.1.1.1 or 8.8.8.8.

Recent incidents

from the official feed, read 22 min ago
ResolvedStarted Sep 26, 18:38 UTCResolved Oct 5, 16:33 UTC

Adding money with Apple Pay is working normally again for most customers. A small number of attempts may still fail. If you see an error, please wait a few minutes and try again, or add money using a different debit card or a linked external bank account. Thanks for your patience while we worked on this.

ResolvedStarted Sep 25, 23:15 UTCResolved Sep 26, 18:06 UTC

We've resolved the issue that was affecting adding money to Cash App with some debit cards. You can now add money as usual. Thanks for your patience while we worked to fix this.

ResolvedStarted Sep 17, 14:10 UTCResolved Sep 21, 16:48 UTC

We've resolved the issue causing delays with some Cash App emails, including verification codes and login emails. Emails are now delivering normally. If you didn't receive a previous request, please try again. Thanks for your patience while we worked to resolve this.

ResolvedStarted Sep 16, 22:19 UTCResolved Sep 17, 00:06 UTC

We've resolved the issue that was preventing some customers from adding or sending money or contributing to Pools. These transactions are now working normally. Thanks for your patience while we worked to fix this.

ResolvedStarted Sep 16, 16:00 UTCResolved Sep 16, 17:25 UTC

The issue affecting Cash App Pay has been resolved. Customers can now complete purchases using Cash App Pay as usual. Thanks for your patience while we worked to fix this.

ResolvedStarted Aug 15, 04:44 UTCResolved Aug 15, 05:55 UTC

The previous issue with Mastercard payment processing now resolved. We appreciate your patience throughout this resolution process.

ResolvedStarted Jul 21, 20:49 UTCResolved Jul 21, 22:05 UTC

We've resolved the issue impacting Cash App Cards. If you experienced an error ordering a Cash App card, please retry any failed attempts. Thanks for your patience while we looked into this.

ResolvedStarted Jun 18, 19:56 UTCResolved Jun 19, 03:47 UTC

We've resolved the issue impacting some iOS customers from accessing their Settings, including Support. Thank you for your patience.

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